Gofran
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Latest activity by Gofran-
Gofran created an article,
Using the Make an API call step in Flow Builder
Original post at Zendesk Help The Make an API call step allows you to configure an API call out to another system, such as an internal CRM or ERP, or to push conversation details to an external end...
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Gofran created an article,
Flow Builder
A conversation flow consists of a sequence of steps that are created and configured by you in Flow Builder, or are part of the out-of-the-box behavior . Each step represents a message the bot is ab...
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Gofran created an article,
About Messaging
Messaging lets you have rich conversations with your customers that are persistent, with full context and history. When you enable messaging, you can connect it to your website or help center, mobi...